Frequently asked
Everything on testing, storage, cold-chain shipping, and policies — indexed for quick reference.
All items sold by Rift Bio Labs are reference compounds and research materials supplied strictly for in-vitro laboratory research. They are not therapeutic products, not food, not cosmetics, and are not for human or animal consumption.
Every batch is tested by an independent lab via HPLC and mass spectrometry. The current batch COA is linked on each product page, and prior batches are available on request.
Unreconstituted lyophilized peptides should be stored sealed at -20°C for long-term stability. Reference standards follow the storage guidance printed on the COA. Once reconstituted, most peptides should be stored at 2–8°C.
Orders are typically processed within 24 business hours of payment confirmation, Monday to Friday. Delivery usually takes 2–5 business days after processing, and expedited service is available at checkout. Domestic orders over $300 ship standard for free. All orders ship in discreet, unmarked packaging.
Yes. Multi-unit purchases and researcher kits qualify for tiered discounts. Check product listings for multi-vial and kit pricing options. For institutional or bulk orders above kit size, contact us with 'Wholesale' in the subject line.
No. All sales are restricted to qualified researchers, laboratories, and institutions. Every checkout requires re-acknowledgement that the order is not for human or animal consumption.
All sales are final. We do not accept returns or issue refunds under any circumstances. If your order arrives damaged in transit or you believe you received the wrong product, email support@riftbiolabs.com within 48 hours of delivery with your order number and photos — resolution may include replacement at our discretion.
Every COA lists the testing lab, batch number, and test date. You can contact the issuing lab directly with the batch number to confirm authenticity, or email support@riftbiolabs.com.